Server stability/FPS slowly degraded until the game was unplayable

Recorded

Bug Report

jaewoo

In a recent game, the server FPS slowly started to degrade over the course of maybe 6-7 rounds for everyone in the game, until we were all playing at 100-200 ping and stuttering/rubberbanding with 20-40 FPS. One of my teammates actually dropped to single digit FPS and disconnected twice. As the server reached what seemed to be a "breaking point" (after many rounds) the server FPS fixed itself.

Clip of the server issues is: https://medal.tv/games/spectre-divide/clips/iC1gzIA3ebrPTosOb/d1337AzkymtL?invite=cr-MSxMSW8sNjk5MDk4OTEs

If you note the scoreboard in the clip, you can see the ping of everyone in the server. The very unstable server/low server FPS is very clear in this clip.

I am not sure how to replicate this since it (so far) seems to be localized to that specific server.

a month ago

sammountaintop

Thanks for your report! We are actively investigating rare cases of servers sometimes getting performance drops, affecting everyone. If this happens to anyone else coming up here, please let us know your steam username and the time of the match roughly (at the top right of your screen you will also see an ID, giving us that ID will help us a lot!)

24 days ago (edited)

entertainmenthodd

Yes, same here. Attached a video: https://drive.google.com/file/d/1E2m2QZJD4osZkDvakNnF7aB4igRLPP7m/view?usp=drive_link

a month ago

catax13

Same. absolutely unplayable at that point. game is super fun but that killed that match for me.

25 days ago

sammountaintop

24 days ago (edited)

sammountaintop

Merged in a post:

Whole Match lagging when I'm connected

* **Region**: EU (Germany) * **Type of bug**: Server/Connecting Issue? * **Description**: While I'm in the match everyone was lagging: I had 1fps even in the menu or on the "are you sure you want to leave counter" and I couldn't use tab to look at my stats. But when my game was closed everything was fine (according to pleople in all-chat). This only happened in that one match and in non other befor or afterwards. * **Steps to Reproduce**: That was my 2nd ranked game and it started to happen after a few rounds. I was soloqueueing but sended invites to all crewmembers while queueing. * **Expected Result**: non-laggy gameplay * **Observed Result**: I was lagging, even in the menus. I couldn't press tab to see my stats. Multiple others said in all chat their also lagging when I'm connected. * **Reproduction Rate**: NOT TESTED * **System Specs**: Intel i7-4770 (3.4GHz, 3401MHz, 4 Cores), GTX 1650, Windows 10, x64, Hewlett-Packard 18E4 BaseBoard * **Attachments**: Pictures of my taskmanager and Icon SpectreDivide showed in the top-right corner

leseerik 3 weeks ago Bug Report

24 days ago

sammountaintop

Merged in a post:

Massive FPS Drop Over the Course of a Game

Hi there, I have never had any technical/optimisation issues with the game before this post, I run at a locked 2560x1440@144Hz (Epic Textures, High Effects, High Post-processing) with 11-45 ping running on i7-8700K@3.70GHz, GTX 1080Ti, 16GB RAM & Windows 10. Just played a game that started fine and was fine as usual for around 7 rounds, then my FPS became unstable dropping below 120FPS, next round 100FPS, then 90FPS, then tanked hard down to 36FPS, and by the final two rounds I was playing a Microsoft Powerpoint presentation with sub 10FPS. Out of the 6 players in the match, 3 of us were experiencing the issues, and 3 of us were completely fine (1 teammate,1 enemy and myself). Again, I’ve had no issue before this, not even in the beta, and I hope to have none after the bug is squashed. I am happy to provide any additional details or files if needed. Good luck with the game guys, you've done an amazing job so far!

icedxberry 3 weeks ago Bug Report

24 days ago

sammountaintop

Merged in a post:

Severe frame drops mid game.

Originally and in other games can get up to 140 - 150 frames per second, drops to 60, 40, even 20 mid match. All players in lobby also experiencing it. Was playing common in SEA server.

cyxjosh 3 weeks ago Bug Report

24 days ago

sammountaintop

Merged in a post:

getting too much fps

I have gtx 1650 and ryzen 5 and was getting this fps. You can see the others have disconnected because of this issue fix your game please

nillu29b 3 weeks ago Bug Report

24 days ago

sammountaintop

Merged in a post:

Significant fps drop

* **Region**: Asia * **Type of bug**: Gameplay Issue * **Description**: Fps drop * **Video/Screenshot**: Don't have * **Steps to Reproduce**: While moving if we collide with our team mates the fps drop alot around 30 to 60fps drop * **Expected Result**: you will see fps drop * **Observed Result**: * **Reproduction Rate**: every time * **System Specs**: Ryzen 7 4800H, RTX 3050, 16gb DDR4 3200MT/s Ram , 1TB SSD

deleted1338 3 weeks ago Bug Report

24 days ago

sammountaintop

Merged in a post:

Sudden ping spike and 1 FPS performance -> subsequent crash

* **Region**: * **Type of bug**: < Performance issue, possibly server or client side.> * **Description**: < describe massive spike in Ping from 19 to 1000 as well as 1fps consistently> * **Video/Screenshot**: < Unfortunately NA> * **Steps to Reproduce**: * **Expected Result**: < Smooth regular performance as I usually do have> * **Observed Result**: < Massively degraded performance with no rhyme or reason as to why> * **Reproduction Rate**: * **System Specs**: < WIN 11, AMD Ryzen 9 5900HX, Nvidia Geforce RTX 3070 Laptop GPU, 32GB RAM, Steam as platform host of game. >

giacomo 3 weeks ago Bug Report

24 days ago

annajostes8

i got it as well. rejoined a couple times and eventually stabilized. was not an issue on my end. for me i will say the fps was as low as 1 (normally is 150-230) and ping as high as 600. (normally is 38-50)

23 days ago (edited)

thingthing62

Encountered this same bug while in ranked. ended up losing 9-11 because of it.
Steam username ThingThing62
match code thing at top of screen attached, it's blurry so I "think" it reads:
CC851A60-E193-4FA6-A6F1-69FCC4444A22
Time of match around 2130 Cst

20 days ago (edited)

tannerrobert9

Encountered this same issue in a game I just played. I have uploaded the video as well showing the degradation of the match and server quality. Match started around 10:40 PM CST on Sep 11. I didn't catch the match code. https://www.twitch.tv/videos/2248946671

19 days ago (edited)

sammountaintop

Merged in a post:

lag bug i think

i just played my first game of casual and like half way into the game like round 6 or 7 right after i died i started droping fps to 1 then my game crashed i reopened the game then it started to happen again and i could not move after like a few seconds of me reconecting

krishawn0309 2 weeks ago Bug Report

16 days ago

kittymantysaari

I don't know if it's the same thing, but I've been having an issue where whenever I get to 7 team points vs (doesn't matter what the enemy is at-) it has a 90% chance to DC me. :( I don't know why. I know I have slight internet issues but there's now 4 times where I was disconnected at 7. And There's no re-connect section. It sends me to a screen that's just the background and a loading wheel but that's it. :C I don't know what to do. I don't want to get penalized. :< It's always when we're clutching too.

14 days ago

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Server stability/FPS slowly degraded until the game was unplayable