Online service error: unable to create party join request

Recorded

Bug Report

incrsio

Im having an issue with "Online service error: unable to create party join request" is this an issue on my part or on the servers? Its been like this all day and I haven't been able to get out of the main menu, over 6 hours. I cant do the tutorial or launch into any games but I can customize characters. Id like to know if it is an issue on my part that I can resolve or if it is server overload issues, thanks.

2 months ago

sammountaintop

Hi everyone! We have addressed most of the occurrences with an update early this week.
We have more fixes coming as there are still edge cases.
If you still hit this issue we encourage you to try those troubleshooting steps, and to reach out to Player Support so we can gather more info on your account to help us get to the bottom of this. Thank you!

https://support.mountaintop.gg/hc/en-us/articles/33074229548435-Online-Services-Error-Unable-to-Create-Party-Join-Request

20 days ago (edited)

jamcep

I am having the same issue! I hope that they fix this problem so i can play the exciting game

2 months ago

sammountaintop

Merged in a post:

Defaulting to wrong server + Unable to create party join request

**Description**: Everytime I launch the game, i get the error message in chat 'Unable to create party join request', stopping me from even queuing for a match, after watining for a minute or so it connects to the crew channel, but when i queue into a game it defaults to the USA servers whereas I am from South East Asia. The error message also reappears upon game completion where I get the error thrice everytime then it connects to the crew channel

maclmore 1 month ago Bug Report

2 months ago

taulks

Got to love that they merged the tickets and still didn't respond.

2 months ago

zen_17

i too got the same error for past 1 hour i cant play the game please fix this bug

a month ago (edited)

sammountaintop

For everyone hitting this, you can try using a VPN as a workaround, as it has helped some folks. We're investigating on our end, this is likely a networking issue.

a month ago

sammountaintop

Merged in a post:

Unable to start Tutorial

**Description:** On first game start, the gamemode is set to Casual by default instead of Tutorial. Game also keeps spamming party errors that usually show for new players if they attempt to create a party before completing the tutorial, although the spam stops once a party invite from a friend is recieved (Please refer to screenshot 1). Any attempts to switch the gamemode back to Tutorial do not work, as selecting the Tutorial option in the gamemodes list does nothing (Please refer to screenshot 2). Party also appears to be bugged, as the game believes the player is in a full party of 3 players while in reality the party is empty. Player is unable to leave the phantom party (Please refer to screenshot 3). Verifying game files or even reinstalling does not fix the issue. **Repro Steps:** 1. Install the game. 2. Start the game. 3. Click on "Press to Play". 4. Face this issue.

ringer 1 month ago Bug Report

a month ago

sammountaintop

Merged in a post:

Online Services Error

**Description** I continue to get the Online Services error, the game seems to believe I am in a party of 3 and I cannot leave it. This state has essentially bricked my game and I am unable to queue/game modes as you can see in the clip. I was able to play the game before, but this has since happened in the last few days. **Repro Steps:** 1. Cannot recreate steps 2. 3. 4. https://medal.tv/games/spectre-divide/clips/ivvkCUbb6F8rURa-D/d1337LtjsDk7?invite=cr-MSxIS0ssNDg0Mjk4NjMs

zhelelo 1 month ago Bug Report

a month ago

theglitchguardian

I was having this issue in the beta. I was able to get around this using a VPN. @kasta Helped me with this one.

a month ago

m0r155

Even using a vpn didn't help

a month ago

agentbattlehawk

VPN didnt help me, I also made sure to allow and whitelist Spectre with the firewall... still nothing. Restarted my router, uninstalled the game, restarted my computer all multiple times and still nothing. I was able to play the beta just fine

a month ago

kaedenong2008

I am having this issue as well and I hope it gets resolved soon

a month ago

miguelcastillo2535

Still having this issue as well. Never had a problem during the beta. VPN doesn't seem to work anymore.

a month ago

jbly2

anyone found a way to solve this?

a month ago

jbly2

i keep getting this error. friends next door on the same internet provider are playing. not sure why mine is doing this

a month ago (edited)

vipermoon19

same issue since launch

a month ago (edited)

vipermoon19

can access all other things in game, whenever i que it says this

b3643df5fefe654c22a331f70be7c491.mp4

22.48 MB

a month ago (edited)

kaedenong2008

I turned off my threat protection and I no longer have this issue

a month ago

marcoratzi

Got the same Error messages if i get into the Startscreen (Lobby).
It says since my first Gamestart i am in a Party (3), but i am not.
Cant change the Casual Mode to others, cant leave the Party, cant join other Party.
Always comes this Error.
I also noticed my 2 Characters arent in the Screen, like in the Picture of vipermoon19!

Maybe isnt the Solution, but i deleted the Play Test like a week ago, a friend of mine did it after the release and can play.

a month ago (edited)

brutal_666777

@marcoratzi what is play test?

a month ago

marcoratzi

@marcoratzi @krishsharma0645
Limited time u can test the game, but its already over.

a month ago

enzoarvidsson11

i solved it on my end i had nord vpn threat protection pro on and when i turned it off it worked i hope this can help someone

a month ago

enzoarvidsson11

i solved it on my end i had nord vpn threat protection pro on and when i turned it off it worked i hope this can help someone

a month ago

dalejoeczernecki

Nord vpn threat protection pro was blocking it on my pc too, weird ive never had threat protection block a game b4

a month ago

miguelcastillo2535

WOW THANK YOU!!!! I have never encountered that either, honestly really weird but sure enough it runs perfect after disabling Nord's threat protection!

a month ago

h991247108

I've tried all the methods and still can't play.

a month ago (edited)

patrick

I solved it by deactivation avira real-time protection and webprotection

a month ago (edited)

tanvirhaqueantu007

Getting this message today

a month ago (edited)

weallloveverity

First time playing since beta, same issues.

a month ago (edited)

h991247108

Will this problem be fixed? I can play it normally in the closed beta test, but I can’t play it in the official version released on 9/3.

25 days ago

sammountaintop

https://support.mountaintop.gg/hc/en-us/articles/33074229548435-Online-Services-Error-Unable-to-Create-Party-Join-Request

20 days ago (edited)

Spectre Divide Bug Reports

Changelog

Feedback

Online service error: unable to create party join request